ALL SALES ARE FINAL. NO RETURNS. NO EXCHANGES. ML Outdoor Furnishing will not be held responsible for any loss or damaged items on buyer’s contracted carrier or on self pick up once it has left premises. No refunds or returns will be available.
SPECIAL ORDERS: Cancellations cannot be accepted after this order is in production. ML Outdoor Furnishing will not be held responsible for any delays caused by manufacturer. Delivery will be arranged once item has arrived.
WARRANTY: Furniture has one year warranty from sales date on the aluminum framing. Cushion covers are not under warranty. Even though the cushions are pretreated for outdoor use, it is the customers responsibility to maintain and protect the outdoor cushions. Replacement are available for purchase if necessary.
ONLINE: Online purchases acknowledge our terms and conditions.
The following terms and conditions apply to all transactions that take place on this website and within our facility, if the customer chooses to complete their purchase in person. The use of this site and [ublic showroom indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.
Shipping – Delays
Delivery estimates are good faith estimates only. After order has been completed, a representative will contact the buyer to set up a delivery date. ML Outdoor Furnishing CANNOT guarantee delivery window times due to various variables that can affect the delivery (e.g.. weather, traffic,etc.) The customer will be scheduled for the specific date that they requested and the delivery men will contact the customer one(1) hour prior to delivery to inform them of their arrival. Customer MUST respond verbally to confirm delivery time during their set delivery date. If the customer cannot accept delivery during the specified time, the customer will have the opportunity to change their delivery date to a more suitable date. If the customer verbally accepts the time period but refuses to accept the delivery once the items arrive, the customer will be charged a second delivery fee.
If the order is to be delivered outside the South Florida region, the buyer is responsible for making arrangements with a carrier. ML Outdoor Furnishing will not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery via buyer arranged carrier.
Terms of Back-ordered Items
In the rare occurrence that the item is not in stock, the seller will inform the customer via email or phone about the delay. During this process the customer will have the option to cancel the order (within 24 hrs from contact ) or continue with order. ML Outdoor Furnishing will not be held responsible for any delays with stock replenishment, manufacture production and delivery.
All sales are final. No returns. No exchanges. Cancellations are subject to seller approval. A 25% restocking fee based on the purchase price will be assessed on seller approved returns, exchanges or cancellations. Seller makes no warranty beyond any written description itemized on this order.
Items received damaged
Every shipment is insured in the unlikely event that damage occurs during transit. While cases are extremely rare, it does happen once in a while. We request that you inspect your item(s) upon delivery. If your item(s) are damaged, please contact the office during delivery so that we may assist the situation immediately. If the items are accepted as is, no exchanges will be made afterwards. It is the buyer’s responsibility to check that all the items have arrived in good condition. If buyer is picking-up, they must inspect the item prior to removing it from our offices. ML Outdoor Furnishing will not be held responsible for any damages that are acquired during customer pick-up.
Buyer has the option of delivery or pick-up, once processing has been completed (24- 48 hours from transaction date). Buyer pick-ups are available Tuesday- Saturday from 1 pm to 5pm. Buyer must contact office two (2) hours prior of pick-up. ML Outdoor Furnishing is not responsible for loading merchandise into buyer’s vehicle, buyer must arrange their own help when loading.
Our secure server accepts Discover, MasterCard,Visa, direct bank transfers. Payments must be made in full at the time of purchasing. Orders will be processed once the proper funds have cleared.
You may login using your email address and chosen password to view order history, print receipts, and details regarding your order or contact us at 954.441.5051 or by email using the contact page.
All exchanges and cancellations are subject to seller approval. Merchandise purchased from ML Outdoor Furnishing may only be returned for store credit or exchange upon meeting certain criteria. Returns must be pre-authorized by calling the store. Make sure to call for within 2 days of the initial purchase to request an exchange or credit. Pre-approved returns will only apply to merchandise accompanied by original receipt and in original condition and packaging. Merchandise must not be opened, used or altered to be considered for store credit. Subject to applicable local regulations, claims received after 2 days of delivery cannot be processed. Returns are subject to a 25% restocking fee. Non-stock items, back-orders and special orders are not returnable or can be canceled. Refunds are not issued except in the case of defective merchandise we are unable to replace. Return freight or delivery charges are the responsibility of the customer.
ML Outdoor Furnishing offer custom orders. If buyer wants a certain style in a specific color and rattan, they will be able to purchase the item to their liking. Custom orders must be be paid in full and is subject to a 10 %( based on total price) processing fee. Manufacturing and delivery can be between 60 to 90 days. Height, width and length are not available for customization.
Orders canceled after 24 hours are subject to a cancellation and 25% restocking fee in addition to any shipping charges incurred as may apply.
Disclaimer of Warranties
You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an “as is” and “as available” basis. ML Outdoor Furnishing makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials or products included on this site.
We reserve the right to terminate your account, cancel orders and restrict your use of this site if we have reason to believe you have violated any of these terms and conditions, have threatened the business and/or its employees or have provided us with false information.